.team-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:30px;margin-bottom:26px}.team-heading h1{font-size:clamp(30px,3.7vw,50px);line-height:1.25;letter-spacing:-.055em;margin-bottom:12px}.team-heading p{font-size:15px;color:var(--muted);margin:0}.office-live{display:flex;align-items:center;padding:10px 14px;background:#e6f4ee;color:#1f705e;border-radius:999px;font-size:12px;font-weight:700;white-space:nowrap}.team-layout{display:block}.ceo-console{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(300px,.85fr);gap:0 30px;background:#0e242c;color:#e9f0f0;border-radius:16px;padding:30px;min-width:0}.console-head,.executive-tabs,.simulation-note{grid-column:1/-1}.console-head{display:flex;justify-content:space-between;gap:14px;align-items:flex-start;border-bottom:1px solid #ffffff17;padding-bottom:20px}.console-head span{font-size:11px;letter-spacing:.16em;color:#7fb6a8}.console-head h2{font-size:25px;margin:5px 0 0}.console-clock{font:600 18px/1 ui-monospace,monospace!important;letter-spacing:0!important;color:#f3ca68!important}.executive-tabs{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin:22px 0}.executive-tabs button{display:flex;align-items:center;gap:12px;min-height:68px;padding:13px 15px;border:1px solid #ffffff1f;border-radius:10px;background:#ffffff08;color:white;text-align:left;transition:border-color .2s,background .2s,transform .2s}.executive-tabs button:hover,.executive-tabs button:focus-visible{border-color:#e6bd5a;background:#ffffff10;transform:translateY(-2px)}.executive-tabs button[aria-pressed=true]{border-color:#e6bd5a;background:#e6bd5a16;box-shadow:inset 0 0 0 1px #e6bd5a33}.executive-tabs span{display:grid;place-items:center;width:42px;height:42px;flex:0 0 auto;border-radius:50%;background:#163b44;color:#f3ca68;font-size:12px;font-weight:800}.executive-tabs b{font-size:13px}.executive-focus{padding:25px 30px 25px 0;border-right:1px solid #ffffff17;min-height:240px}.focus-role{font-size:11px;letter-spacing:.09em;color:#f3ca68}.executive-focus h3{font-size:25px;line-height:1.45;margin:12px 0}.executive-focus p{font-size:14px;line-height:1.75;color:#acc2c7}.executive-focus .button{margin-top:8px}.activity-head{display:flex;justify-content:space-between;align-items:center;margin:25px 0 8px}.activity-head h3{font-size:15px;margin:0}.activity-head span{font-size:10px;color:#55d0a8;border:1px solid #55d0a855;border-radius:4px;padding:3px 6px}.activity-feed{list-style:none;margin:0;padding:0}.activity-feed li{display:grid;grid-template-columns:54px 1fr;gap:10px;padding:11px 0;border-bottom:1px solid #ffffff0f}.activity-feed time{font:12px ui-monospace,monospace;color:#73929a}.activity-feed b,.activity-feed span{display:block}.activity-feed b{font-size:12px;margin-bottom:3px;color:#dce8e9}.activity-feed span{font-size:12px;line-height:1.5;color:#8fabb2}.simulation-note{font-size:11px;line-height:1.55;color:#6f929a;margin:10px 0 0;padding-top:18px;border-top:1px solid #ffffff0f}.team-view[hidden]{display:none!important}
.demo-upload{position:relative;overflow:hidden;background:linear-gradient(145deg,#fafdfe,#edf7f4);border-style:solid}.demo-upload:before{content:"DEMO MODE";position:absolute;right:-31px;top:21px;transform:rotate(38deg);padding:5px 35px;background:#173a43;color:#fff;font-size:9px;font-weight:800;letter-spacing:.13em}.demo-upload .upload-symbol{width:54px;height:54px;display:grid;place-items:center;margin:0 auto 18px;border-radius:50%;background:#dff2eb;box-shadow:0 0 0 8px #dff2eb66;color:#14765f}.demo-upload>p{font-size:14px;line-height:1.7}.demo-ingest{display:grid;gap:8px;width:min(420px,100%);margin:22px auto 10px;text-align:left}.demo-ingest>div{display:flex;gap:12px;align-items:center;padding:11px 13px;border:1px solid #dbe5e3;border-radius:8px;background:#ffffffb8;opacity:.56;transition:opacity .25s,border-color .25s,transform .25s,box-shadow .25s}.demo-ingest i{width:28px;height:28px;flex:0 0 auto;display:grid;place-items:center;border-radius:50%;background:#edf2f1;color:#78908b;font-size:12px;font-style:normal;font-weight:800}.demo-ingest b,.demo-ingest small{display:block}.demo-ingest b{font-size:13px}.demo-ingest small{margin-top:2px;color:var(--muted);font-size:11px}.demo-ingest>div.active{opacity:1;border-color:#e1b54a;transform:translateX(5px);box-shadow:0 8px 20px #d9ad3f1c}.demo-ingest>div.active i{background:#e5b94f;color:#162935}.demo-ingest>div.complete{opacity:1;border-color:#9bcdbf;background:#f2fbf7}.demo-ingest>div.complete i{font-size:0;background:#249778;color:white}.demo-ingest>div.complete i:after{content:"✓";font-size:14px}.demo-next{margin-top:10px}.demo-result{background:linear-gradient(145deg,#102932,#183b43);color:white}.demo-result .eyebrow{color:#88cbb9}.demo-result h2{font-size:25px;line-height:1.4}.demo-result .instructions{color:#b7cbd1}.demo-result .instructions b{color:#f5cb68}.demo-shortcuts{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:20px}.demo-shortcuts button{border:1px solid #ffffff22;border-radius:7px;background:#ffffff0b;color:white;padding:12px 10px;font-size:12px;text-align:left;transition:background .2s,border-color .2s,transform .2s}.demo-shortcuts button:hover,.demo-shortcuts button:focus-visible{background:#ffffff15;border-color:#e5bd5d;transform:translateY(-2px)}
@media(max-width:760px){.team-heading{align-items:flex-start;flex-direction:column}.team-heading h1{font-size:31px}.office-live{font-size:11px}.ceo-console{display:block;padding:22px}.executive-tabs{grid-template-columns:1fr 1fr}.executive-tabs button{min-height:58px}.executive-tabs span{width:36px;height:36px}.executive-focus{border-right:0;border-bottom:1px solid #ffffff17;padding:20px 0}.executive-focus h3{font-size:21px}.activity-head{margin-top:22px}.demo-upload>p{font-size:13px}.demo-ingest b{font-size:12px}.demo-result h2{font-size:21px}.demo-shortcuts{grid-template-columns:1fr}}

.forecast-controls{display:flex;flex-wrap:wrap;gap:24px 40px;align-items:flex-start}.seg{display:flex;flex-direction:column;gap:8px;font-size:12px;color:var(--muted)}.seg>div{display:flex;gap:6px;flex-wrap:wrap}.seg button{padding:9px 16px;border:1px solid var(--line);border-radius:999px;background:white;font-size:12px;font-weight:600;color:var(--ink);transition:background .15s,border-color .15s}.seg button:hover{border-color:#9bb3ad}.seg button[aria-pressed=true]{background:var(--navy2);color:white;border-color:var(--navy2)}.scenario-note{margin:0;align-self:flex-end;max-width:420px}
.metrics.four{grid-template-columns:repeat(4,1fr)}.trend-column.forecast{cursor:default}.trend-column.forecast .bar{background:#f4e6bd;border:1px dashed #c9a34a;border-bottom:0;box-sizing:border-box}.trend-column.forecast .month{color:#a67f20;font-weight:700}.chart-legend{display:flex;gap:18px;font-size:11px;color:var(--muted);margin-top:10px}.chart-legend i{display:inline-block;width:14px;height:9px;margin-right:6px;border-radius:2px;background:#b5c9c6;vertical-align:-1px}.chart-legend i.forecast{background:#f4e6bd;border:1px dashed #c9a34a;box-sizing:border-box}
.case-heading{margin-top:30px}.case-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-top:18px}.case-card{background:white;border:1px solid var(--line);border-radius:10px;padding:22px;display:flex;flex-direction:column;gap:8px;min-width:0}.case-card .eyebrow{margin-bottom:4px}.case-card h3{font-size:16px;line-height:1.4;margin:0}.case-card strong{font-size:26px;letter-spacing:-.04em;font-variant-numeric:tabular-nums;line-height:1.2}.case-card>span{font-size:11px;color:var(--muted)}.case-card p{font-size:12px;line-height:1.65;color:var(--muted);margin:0;flex:1}.case-card .text-button{align-self:flex-start;padding:0}.case-card.lead{border-color:#e1b54a;background:linear-gradient(145deg,#fffdf5,#fff)}
.customer-panel{margin-top:28px}.prob{display:grid;grid-template-columns:72px 44px;gap:8px;align-items:center}.prob-track{height:7px;background:#eff2f3;border-radius:2px;overflow:hidden}.prob-bar{height:100%;background:var(--teal)}.prob-bar.mid{background:#d9b24a}.prob-bar.low{background:#c3cbd0}.tier{display:inline-block;font-size:11px;padding:3px 8px;border-radius:4px;background:#eef5f1;color:var(--teal);white-space:nowrap}.tier.mid{background:#fbf3dc;color:#8a6a14}.tier.low{background:#f0f2f3;color:#6b7a83}.parts{display:block;margin-top:3px;font-size:10px;color:var(--muted)}
.feature-grid.four{grid-template-columns:repeat(4,1fr)}
@media(max-width:1150px){.metrics.four,.case-grid,.feature-grid.four{grid-template-columns:1fr 1fr}.scenario-note{align-self:flex-start}}
@media(max-width:650px){.trend-chart.dense .value{display:none}.trend-chart.dense{gap:4px}.metrics.four,.case-grid,.feature-grid.four{grid-template-columns:1fr}.forecast-controls{flex-direction:column;gap:16px}.case-card strong{font-size:22px}}

/* 회원 RFM · 개인화 CRM · 기업가치 시뮬레이션 */
.seg-gold{--seg:#c79a2b;--seg-soft:#fbf1d8}.seg-red{--seg:#b3474a;--seg-soft:#fbe6e6}.seg-teal{--seg:#157465;--seg-soft:#e2f2ed}.seg-blue{--seg:#37698e;--seg-soft:#e5eef5}.seg-amber{--seg:#a97a20;--seg-soft:#faefdc}.seg-grey{--seg:#77878f;--seg-soft:#eef1f2}
.tag{display:inline-block;min-width:44px;text-align:center;padding:2px 6px;border-radius:4px;font-size:10px;font-weight:800;letter-spacing:.04em;background:var(--seg-soft,#eef1f2);color:var(--seg,#5c6b73)}
.brand-symbol{font:800 15px/1 Inter,Pretendard,system-ui,sans-serif!important;letter-spacing:.08em}
.page-heading>.button.secondary,.page-heading>.pill{white-space:nowrap}
.rfm-layout{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(260px,1fr);gap:20px;margin-bottom:24px}
.rfm-grid{display:grid;grid-template-columns:52px repeat(5,minmax(0,1fr));gap:6px}
.rfm-head,.rfm-side,.rfm-corner{display:grid;place-items:center;font-size:11px;font-weight:700;color:var(--muted)}
.rfm-corner{gap:1px;line-height:1.2}.rfm-corner b{font-size:13px;color:var(--ink)}.rfm-corner span{font-size:9px;font-weight:600}
.rfm-corner.axis{grid-column:2/-1;justify-content:end;color:var(--muted);font-size:10px;padding-top:2px}
.rfm-cell{position:relative;overflow:hidden;display:flex;flex-direction:column;justify-content:center;gap:2px;min-height:62px;padding:8px 6px;border:1px solid var(--line);border-radius:8px;background:white;color:var(--ink);text-align:center;transition:transform .15s,border-color .15s,box-shadow .15s}
.rfm-cell:before{content:"";position:absolute;inset:auto 0 0 0;height:var(--fill,0%);background:var(--seg-soft,#eef1f2)}
.rfm-cell b,.rfm-cell small{position:relative;font-variant-numeric:tabular-nums}
.rfm-cell b{font-size:15px;letter-spacing:-.03em}
.rfm-cell small{font-size:9px;color:var(--seg,#5c6b73);font-weight:700}
.rfm-cell:hover,.rfm-cell:focus-visible{transform:translateY(-2px);border-color:var(--seg,#9bb3ad);box-shadow:0 8px 18px #12263108}
.segment-legend h2{font-size:18px;margin:6px 0 14px}
.legend-item{display:flex;gap:10px;align-items:flex-start;width:100%;padding:9px 8px;border:0;border-radius:7px;background:none;text-align:left;color:var(--ink);transition:background .15s}
.legend-item:hover,.legend-item:focus-visible{background:#f5f8f8}
.legend-item i{width:12px;height:12px;flex:0 0 auto;margin-top:3px;border-radius:3px;background:var(--seg,#9bb3ad)}
.legend-item b{display:block;font-size:13px}
.legend-item small{display:block;font-size:11px;color:var(--muted);line-height:1.5}
.rfm-score{display:inline-block;padding:2px 7px;border-radius:4px;background:#152535;color:#f3ca68;font:700 12px/1.5 ui-monospace,monospace;letter-spacing:.08em}
.crm-controls{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(220px,.9fr);gap:20px 34px;align-items:start}
.crm-controls .seg{grid-row:span 2}
.chip{display:inline-flex;align-items:center;gap:5px;padding:8px 13px;border:1px solid var(--line);border-radius:999px;background:white;font-size:12px;font-weight:600;color:var(--ink);transition:background .15s,border-color .15s}
.chip small{font-size:10px;color:var(--muted);font-variant-numeric:tabular-nums}
.chip:hover{border-color:#9bb3ad}
.seg .chip[aria-pressed=true]{background:var(--seg-soft,#e6eef0);border-color:var(--seg,#3c5563);color:var(--seg,#1c3341);box-shadow:inset 0 0 0 1px var(--seg,#3c5563)}
.seg .chip[aria-pressed=true] small{color:var(--seg,#3c5563)}
.seg .chip.plain[aria-pressed=true]{background:var(--navy2);border-color:var(--navy2);color:white;box-shadow:none}
.seg .chip.plain[aria-pressed=true] small{color:#cddad9}
.crm-sliders{display:grid;gap:16px}
.crm-controls .scenario-note{grid-column:2;max-width:none;margin:0}
.crm-list{margin-top:24px}
.search-form.compact{max-width:520px;margin:0 0 16px}
.value-controls{display:grid;grid-template-columns:minmax(240px,320px) minmax(0,1fr);gap:14px 34px;align-items:center}
.value-controls .caption{margin:0}
.value-layout{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,1fr);gap:20px;margin-bottom:24px}
.value-step{align-items:center;grid-template-columns:minmax(140px,1.15fr) minmax(60px,1fr) minmax(96px,auto)}
.value-step span small{display:block;font-size:10px;color:var(--muted);margin-top:2px}
.value-step.total span{font-weight:700}
.value-step.total .bridge-bar{background:var(--navy2)}
.ltv-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.ltv-card{border:1px solid var(--line);border-radius:9px;padding:20px;background:linear-gradient(145deg,#fbfdfd,#f3f7f7)}
.ltv-card strong{display:block;font-size:21px;letter-spacing:-.035em;margin:10px 0 8px;font-variant-numeric:tabular-nums}
.ltv-card span{font-size:11px;color:var(--muted);line-height:1.6}
.bar.split{position:relative;background:#dbe6e4;overflow:hidden}
.bar-online{position:absolute;inset:auto 0 0 0;background:#7fa9a0}
.trend-column.selected .bar.split{background:#c2d6d2}
.trend-column.selected .bar-online{background:var(--teal)}
.chart-legend i.offline{background:#dbe6e4}
@media(max-width:1150px){.rfm-layout,.value-layout,.crm-controls,.value-controls{grid-template-columns:1fr}.crm-controls .seg{grid-row:auto}.crm-controls .scenario-note{grid-column:1}.ltv-grid{grid-template-columns:1fr}}
@media(max-width:650px){.rfm-grid{grid-template-columns:34px repeat(5,minmax(0,1fr));gap:4px}.rfm-cell{min-height:52px;padding:6px 3px}.rfm-cell b{font-size:12px}.rfm-cell small{font-size:8px}.ltv-card strong{font-size:18px}}

/* CEO 대화방 */
.chat-panel{display:flex;flex-direction:column;gap:14px}
.chat-log{display:flex;flex-direction:column;gap:14px;min-height:280px;max-height:min(58vh,560px);overflow-y:auto;padding:4px 4px 2px;scroll-behavior:smooth}
.chat-log .empty-state{margin:auto 0}
.chat-msg{max-width:min(760px,92%);border-radius:12px;padding:15px 18px;font-size:13px;line-height:1.75}
.chat-msg p{margin:0 0 8px}.chat-msg p:last-of-type{margin-bottom:0}
.chat-msg.user{align-self:flex-end;background:var(--navy2);color:#eef4f4;border-bottom-right-radius:4px}
.chat-msg.bot{align-self:flex-start;background:#f5f8f8;border:1px solid var(--line);border-bottom-left-radius:4px}
.chat-who{display:flex;align-items:center;gap:8px;margin-bottom:9px;font-size:10px;font-weight:800;letter-spacing:.13em;color:var(--teal)}
.chat-who span{padding:2px 7px;border-radius:4px;background:#e4efec;color:#3d6b62;font-weight:700;letter-spacing:0}
.chat-msg blockquote{margin:10px 0;padding:12px 14px;border-left:3px solid var(--gold);background:white;border-radius:0 7px 7px 0;font-size:12px;line-height:1.8}
.chat-msg blockquote cite{display:block;margin-top:8px;font-size:11px;font-style:normal;color:var(--muted)}
.chat-metrics{display:flex;flex-wrap:wrap;gap:8px;margin:12px 0 4px}
.chat-metrics span{display:flex;flex-direction:column;gap:2px;padding:8px 12px;border:1px solid var(--line);border-radius:7px;background:white}
.chat-metrics small{font-size:10px;color:var(--muted)}
.chat-metrics b{font-size:14px;letter-spacing:-.02em;font-variant-numeric:tabular-nums}
.chat-actions{display:flex;flex-wrap:wrap;gap:14px;margin-top:10px}
.chat-actions .text-button{padding:0;font-size:12px}
.chat-source{font-size:11px;color:var(--muted)}
.chat-note{display:block;margin-top:10px;padding-top:9px;border-top:1px solid #e2e8e8;font-size:10px;color:var(--muted)}
.chat-form{display:flex;gap:8px;padding:8px;border:1px solid #b3c7c2;border-radius:8px;background:white}
.chat-form input{flex:1;min-width:0;border:0;padding:11px 12px;background:none;color:var(--ink)}
.chat-form input:focus{outline:none}
.chat-chips{margin:0}
@media(max-width:650px){.chat-msg{max-width:100%;font-size:12.5px}.chat-form{flex-direction:column}.chat-log{max-height:none}}